Investigating elevated verification errors

Incident Report for Cocotec

Postmortem

This issue was caused by an issue with monitoring data being delayed by our cloud provider, causing our automated alerting to think that the service was unavailable. The verification service was actually unaffected and available the entire time.

Posted Jan 24, 2024 - 06:51 UTC

Resolved

This incident has been resolved.
Posted Jan 23, 2024 - 22:43 UTC

Investigating

We are currently investigating this issue.
Posted Jan 23, 2024 - 17:39 UTC
This incident affected: Verification API.